Privacy Policy
Last Updated: September 10, 2026
EROS Couples and Relationship Therapy PLLC ("EROS," "we," "us," or "our") respects your privacy and is committed to being transparent about how information may be collected and used when you visit our website at erosrelationship.com (the "Website").
This Privacy Policy applies to information collected through this Website. It does not replace or modify any separate privacy practices, informed consent documents, or Notice of Privacy Practices that may apply once you become a therapy client.
By using this Website, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
We may collect information that you voluntarily provide to us through the Website, including:
Your name
Email address
Telephone number
Information submitted through a contact or inquiry form
Information you provide when requesting services or additional information
Please do not submit highly sensitive clinical, medical, psychiatric, sexual, relationship, or other confidential information through a general website contact form.
If you become a therapy client, clinical information and treatment records are handled separately through the systems and privacy practices used by EROS for clinical services.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by our website platform or related service providers. This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate geographic information
Date and time of access
Referring website or source
General information about how visitors interact with the Website
This information is generally used to operate, secure, maintain, and understand the performance of the Website.
Cookies and Similar Technologies
The Website may use cookies or similar technologies.
Cookies are small files stored on your device that may help websites remember preferences, understand website traffic, improve functionality, and analyze how visitors use a website.
Depending on your browser and device settings, you may be able to block, limit, or delete cookies. Disabling certain cookies may affect how portions of the Website function.
Website Analytics
EROS may use analytics services provided through Squarespace or other service providers to understand general Website traffic and usage.
Analytics services may collect information such as your IP address, browser information, device information, pages viewed, and interactions with the Website.
This information is used primarily to understand how visitors use the Website and to improve its functionality and content.
Squarespace
This Website is built and hosted using Squarespace.
Squarespace may process information about visitors in connection with hosting, security, analytics, cookies, and Website functionality.
Squarespace maintains its own privacy policies and terms regarding the information it processes through its services.
SimplePractice
EROS may use SimplePractice for functions related to therapy services, including scheduling, client communication, intake paperwork, consent forms, billing, and clinical records.
If you choose to schedule services or access a client portal through SimplePractice, you may be redirected away from this Website to a system operated by SimplePractice.
Information submitted through the SimplePractice client portal is governed by the privacy and security practices applicable to that platform and by EROS's clinical privacy policies.
Therapy and Protected Health Information
Information submitted through this public Website should not be considered a substitute for communication through a secure clinical portal.
Once an individual establishes a professional therapy relationship with EROS, certain information may constitute protected health information and may be subject to different privacy protections, including applicable federal and state health privacy laws.
Clinical records are not maintained directly on this public Website.
Contact Forms
Information submitted through a general Website inquiry or contact form is used for purposes such as:
Responding to your inquiry
Determining whether services may be appropriate
Providing information about EROS services
Assisting with scheduling or referral information
Submitting an inquiry does not, by itself, establish a therapist-client relationship.
Please avoid including detailed clinical histories or other highly sensitive information in a general Website message.
Email may not always be a fully secure form of communication.
If you contact EROS through regular email, you acknowledge that there may be privacy risks associated with electronic communication.
Once you are an established client, EROS may ask you to use a secure client portal for certain communications or documentation.
Third-Party Links
The Website may contain links to third-party websites, resources, social media accounts, scheduling platforms, or other services.
EROS does not control the privacy practices of third-party websites and is not responsible for their content, security, or privacy practices.
You are encouraged to review the privacy policies of third-party services before providing personal information.
Social Media
EROS may maintain professional social media accounts.
Your interaction with social media platforms is governed by the privacy practices and terms of those platforms.
Following, commenting on, messaging, or otherwise interacting with an EROS social media account does not establish a therapist-client relationship.
For privacy reasons, current therapy clients are encouraged to consider carefully before publicly interacting with EROS's professional social media accounts.
Security
EROS takes reasonable measures to protect information under its control.
However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You should use discretion when submitting information electronically.
Children's Privacy
This Website is intended primarily for adults seeking information about EROS services.
EROS does not knowingly use this Website to solicit personal information from children.
If EROS becomes aware that personal information from a minor has been submitted improperly through the Website, reasonable steps may be taken to delete or appropriately address that information.
No Therapist-Client Relationship Created by Website Use
Visiting this Website, reading its content, submitting a contact form, sending an email, or interacting with EROS online does not establish a therapist-client relationship.
A professional relationship begins only after appropriate screening, informed consent, acceptance as a client, and any other required intake procedures have been completed.
Emergency and Crisis Situations
This Website and its contact forms are not intended for emergency or crisis communication.
Messages submitted through the Website may not be reviewed immediately.
If you are experiencing an emergency or believe you or another person may be in immediate danger, call 911 or go to the nearest emergency department.
In the United States, you may also call or text 988 to reach the Suicide & Crisis Lifeline.
Changes to This Privacy Policy
EROS may update this Privacy Policy from time to time to reflect changes in the Website, technology, business practices, or applicable requirements.
The "Last Updated" date at the top of this page will indicate when the policy was most recently revised.
Continued use of the Website after changes are posted constitutes acknowledgment of the revised Privacy Policy.
Questions
If you have questions regarding this Privacy Policy, please contact:
EROS Couples and Relationship Therapy PLLC
Show Low, Arizona
Email: hello@erosrelationship.com
Website: erosrelationship.com